LifeGauge Vitality Club Membership — Refund & Cancellation Policy

1. Automatic Renewal & Billing Consent

The LifeGauge Vitality Club operates as a continuous, automatic renewal digital subscription service for members-only content. Memberships are continuous and are automatically renewed unless you terminate your subscription. By retaining the Vitality Club in your cart and completing your purchase, you acknowledge and agree to enroll in a digital Vitality Club membership subscription and receive access to the members-only content and benefits associated with such membership.

Unless you cancel your membership prior to the expiration of the free trial period, you authorize us to automatically charge your credit card $77 per month as part of a recurring subscription. The subscription will renew automatically each month unless canceled in accordance with these Terms. Accidental or unintended enrollments remain fully protected under our 90-Day Satisfaction Guarantee outlined below.

How This Appears on Your Bank Statement: Charges for this subscription will appear on your billing statement as LIFEGAUGE or under the merchant descriptor utilized at your initial checkout on life-gauge.com. Please recognize this descriptor to avoid accidental billing disputes.

2. Free Trial Offers (Where Applicable)

From time to time, we may offer promotional free trial periods. You are free to cancel your trial at any time before it expires without incurring any charges. If you do not cancel prior to the exact conclusion of your trial period, your trial will automatically convert into a paid, recurring monthly subscription, and your authorized payment method will be charged our standard monthly rate. Prior to any such conversion, we will send you a reminder email to the address on file at least three (3) days before your trial period ends, notifying you of the upcoming charge, the charge amount, and how to cancel if you do not wish to continue.

3. 90-Day Satisfaction Guarantee

We want you to experience real value inside the LifeGauge Vitality Club. If you are unsatisfied with your digital membership, you may request a full refund of your most recent subscription payment within ninety (90) days of that specific charge.

・Guarantee Limitation: Only your single, most recent billing transaction is eligible for a refund under this guarantee. Prior billing periods or older membership fees are strictly non-refundable.

・While we welcome constructive feedback regarding why you are choosing to exit the club, providing feedback is entirely optional and will never be used as a requirement to withhold an eligible refund.

4. How to Cancel or Request a Refund

You can cancel your membership at any time by either logging into your account and cancelling your subscription through your membership settings, or by contacting our team through the official LifeGauge Customer Support channels below.

Refund requests must be submitted directly to our Customer Support team. Refunds cannot be requested through your Vitality Club account.

You can contact our team through the following channels:

・Email Support: [email protected]. For security and verification purposes, you must contact us from the email address associated with your active membership.

・Phone Support: (888) 863-6654, Mon – Sun, 24/7.

Processing Timelines

・Cancellations: To avoid being billed for your next recurring billing cycle, your cancellation request must be successfully submitted and received before your next scheduled billing date. Upon cancellation, you will retain digital access to the Vitality Club through the final day of your current paid billing period.

・Refunds: Approved refunds are processed to your original payment method. The time it takes for the funds to appear on your statement depends entirely on your financial institution and is typically 3–7 business days.

5. Content Protection & Abuse Prevention

Our 90-Day Satisfaction Guarantee is intended to protect genuine consumers, not to facilitate intellectual property theft.

・Immediate Access Revocation: Upon submission of a refund request, your access to the digital portal, members-only discount codes, and community features will be terminated immediately.

・Policy Abuse: We reserve the right to deny refund requests if account activity indicates "content scraping" (e.g., an account that systematically downloads proprietary guides, recipes, or community data immediately prior to requesting a refund) or if a single individual/household submits repetitive or duplicate refund requests across multiple accounts.

6. Separation of Physical Products (Supplements)

Please Note: This policy governs the LifeGauge Vitality Club digital membership only. Supplements, patches, devices, or any other physical goods purchased from LifeGauge are subject to our separate Return & Refund Policy for physical products, available at life-gauge.com/return-policy.

・Canceling or requesting a refund for your digital club membership does not automatically cancel, return, or refund an accompanying supplement order.

・Shipping and handling charges collected during a bundled cart purchase are strictly non-refundable.


PART 2: Terms & Conditions

A. Automatic Renewal Terms: By retaining the Vitality Club item in your shopping cart and completing your purchase, you acknowledge and agree that you are enrolling in a continuous, automatically renewing digital subscription for LifeGauge Vitality Club members-only content (the "Subscription") with the operating entity of life-gauge.com (the "Company"). The Subscription will automatically renew each month unless you cancel it in accordance with these Terms. Under these terms, you expressly authorize the Company to maintain your payment credentials on file and to execute an automatic recurring monthly charge against those credentials at the standard subscription rate displayed at checkout, until such time as you affirmatively terminate your membership.

B. Consumer Billing Transparency: You acknowledge that the billing descriptor on your bank or credit card statement will reflect the trading name, brand name, or corporate billing identity associated with LifeGauge. It is your responsibility to familiarize yourself with this merchant identity to prevent mistaken chargebacks or disputed claims.

C. Cancellation Mechanism Compliance: In adherence to consumer transparency standards and state automatic renewal frameworks, you may cancel your subscription at any time either by logging in to your account and cancelling your subscription through your membership settings, or by contacting our support team directly via the phone number or email address explicitly provided on this Website. The Company will not utilize restrictive or deceptive maneuvers to delay, block, or complicate your cancellation request. To prevent the automated processing of the subsequent billing cycle, your contact must be recorded prior to the scheduled renewal date. If you cancel your membership, you remain liable for any charges already processed for the active billing period, and no partial or prorated refunds will be issued outside of our explicitly defined 90-Day Satisfaction Guarantee.

Manage your subscription in your customer account or by calling our customer support team at (888) 863-6654, Mon – Sun 24/7, or by emailing [email protected].